PC Technician / Help Desk Support

About the role

Deloitte is looking for a motivated PC Technician / Help Desk Support professional to join its IT team. You will provide both in‑person and remote technical assistance to internal users, ensuring smooth operation of hardware, software, and meeting‑room equipment.

Key responsibilities

• Deliver technical support for hardware and software issues to internal users.
• Provide on‑site and remote assistance using a ticketing system.
• Document solutions and maintain accurate records.
• Install operating systems and application software.
• Support multimedia equipment in meeting rooms.
• Manage mobile devices and tablets.

Required profile

• Minimum 1 year of experience in a similar PC technician or help‑desk role.
• Strong knowledge of laptop hardware and software troubleshooting.
• Experience resolving Microsoft Office and Windows problems.
• Familiarity with installing operating systems.
• Basic understanding of Active Directory, Exchange, and SCCM.
• Very good technical English and excellent interpersonal skills.
• Ability to handle multiple tasks, work under pressure, and prioritize effectively.
• High motivation to learn and grow within the team.

Required skills

• Windows operating system
• Microsoft Office suite
• Operating system installation
• Active Directory
• Exchange Server
• SCCM (System Center Configuration Manager)
• Hardware troubleshooting
• Software troubleshooting
• Multimedia equipment support
• Mobile device management