Customer Service Coordinator

About the role

We are seeking a Customer Service Coordinator to join our dynamic, fast‑paced international team. You will provide professional and timely information to customers about import/export processes and regulations while collaborating with colleagues and partners worldwide.

Key responsibilities

• Provide accurate information to customers regarding import/export procedures and regulations.
• Handle customer inquiries via email and phone, ensuring high service levels.
• Utilize internal systems and tools to manage requests efficiently.
• Collaborate with internal departments, agencies, and global partners across multiple regions.

Required profile

• Bachelor’s degree (mandatory).
• High proficiency in English (mandatory).
• Proficiency with office tools such as Word, Excel, and PowerPoint (mandatory).
• Previous experience in customer service is a strong advantage.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint

What we offer

• Hands‑on experience in a global, multi‑interface environment.
• Young, collaborative, and supportive team atmosphere.
• Professional development and growth opportunities within the organization.