Customer Service Coordinator
ZIM Integrated Shipping Services · Haïfa
Job description
About the role
We are seeking a Customer Service Coordinator to join our dynamic, fast‑paced international team. You will provide professional and timely information to customers about import/export processes and regulations while collaborating with colleagues and partners worldwide.
Key responsibilities
- Provide accurate information to customers regarding import/export procedures and regulations.
- Handle customer inquiries via email and phone, ensuring high service levels.
- Utilize internal systems and tools to manage requests efficiently.
- Collaborate with internal departments, agencies, and global partners across multiple regions.
Required profile
- Bachelor’s degree (mandatory).
- High proficiency in English (mandatory).
- Proficiency with office tools such as Word, Excel, and PowerPoint (mandatory).
- Previous experience in customer service is a strong advantage.
Required skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
What we offer
- Hands‑on experience in a global, multi‑interface environment.
- Young, collaborative, and supportive team atmosphere.
- Professional development and growth opportunities within the organization.
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Published 1 month ago
Expires 3 weeks from now
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ZIM Integrated Shipping Services
Haïfa