SMB Account Manager – Employee Meal Benefits

About the role

Wolt is expanding its B2B division with a fast‑growing solution called Wolt Benefits, which helps companies manage flexible meal budgets for their employees. As an SMB Account Manager you will own the end‑to‑end client journey, from onboarding to long‑term partnership, while driving growth and satisfaction for small‑ and medium‑size business customers.

Key responsibilities

• Manage a portfolio of SMB clients, building senior‑level relationships and ensuring mutual success.
• Lead company launches end‑to‑end, including planning launch events, delivering training sessions, and guiding implementation.
• Own the full client lifecycle: identify opportunities, pitch solutions, and provide strategic support.
• Collaborate with Product, Marketing, Support, and Operations to tailor solutions and ensure delivery excellence.
• Analyze account performance and market trends to identify optimisation and growth opportunities.
• Represent Wolt at industry events and client meetings, positioning the company as a partner of choice.
• Drive initiatives to improve client satisfaction, retention, and revenue growth.

Required profile

• 2‑4 years of experience in account management, business development or partnerships with B2B clients.
• Strong commercial acumen and understanding of business dynamics in a B2B environment.
• Excellent communication and relationship‑building skills at senior levels.
• Proactive, self‑starter attitude with an entrepreneurial spirit.

Required skills