Senior AFFERA Therapy Account Consultant - Cardiac Ablation

About the role

Medtronic's Cardiac Ablation Solutions (CAS) business advances the treatment of cardiac arrhythmias through mapping, ablation and electrophysiology technologies. The Senior AFFERA Therapy Account Consultant provides advanced clinical and technical support for electrophysiology procedures using the AFFERA Mapping and Ablation System and related technologies, partnering with physicians and electrophysiology laboratory staff to optimise workflows, support technology adoption, install systems and deliver education.

Key responsibilities

• Provide clinical and technical support during electrophysiology procedures involving the AFFERA system, its generators, software functions, pumps, accessories, PulseSelect system and disposables, and the Cryo system and disposables.
• Deliver product education, in-service training and procedural guidance to physicians, laboratory staff and other healthcare stakeholders.
• Support the implementation, installation and adoption of AFFERA technology with technical and commercial partners.
• Develop and promote advanced clinical workflows that improve procedural efficiency and customer outcomes.
• Troubleshoot clinical and technical issues with Field Service Engineers and cross-functional teams.
• Maintain expert knowledge of the Cardiac Ablation Solutions portfolio, product instructions for use, clinical evidence and new products.
• Build customer relationships, gather feedback on product use and market needs, and document interactions in CRM systems.
• Take part in territory planning, business reviews and professional education events.

Required profile

• Bachelor's degree in Electrical Engineering, Medical Engineering, Biomedical Engineering or another scientific discipline, with 3+ years of clinical electrophysiology experience.
• At least 2 years independently supporting electrophysiology mapping procedures.
• Experience providing clinical support and training in electrophysiology laboratory environments.
• Able to obtain and maintain hospital vendor credentialing and work in electrophysiology labs.
• Valid driver's licence and ability to travel as required.

Preferred qualifications

• IBHRE certification or equivalent.
• Experience in the medical device, pharmaceutical, biotechnology or life sciences industry.
• Experience supporting mapping and ablation technologies in a customer-facing clinical setting.
• Fluent English; additional European languages are beneficial.
• Proficiency with CRM systems and standard business software.

Medtronic states it offers a competitive salary and a flexible benefits package.