Mainframe Operator (MF Operator)

About the role

Kyndryl is seeking an experienced Mainframe Operator to monitor and operate IBM Mainframe production systems, ensuring maximum availability and reliability for mission‑critical business applications.

Key responsibilities

• Perform daily operational activities such as job scheduling, batch processing, console monitoring, and system health checks.
• Identify, troubleshoot, and resolve production incidents promptly, escalating when necessary.
• Monitor system performance, detect potential issues early, and support business‑critical applications.
• Coordinate with infrastructure, application support, database, storage, and network teams during incident resolution.
• Execute operational procedures, disaster recovery activities, and scheduled maintenance tasks.
• Maintain operational documentation, logs, and runbooks while ensuring compliance with security and change‑management policies.
• Participate in on‑call rotations and provide 24/7 production support as required.

Required profile

• At least 10 years of hands‑on experience in IBM Mainframe operations.
• Strong knowledge of the z/OS operating system and experience with production monitoring and incident handling.
• Willingness to work shifts and provide 24/7 support.

Required skills

• JES2/JES3, TSO/ISPF, SDSF, IBM Mainframe console operations.
• Job scheduling tools such as CA‑7, Control‑M, Tivoli Workload Scheduler or equivalents.
• Familiarity with CICS, DB2, IMS, RACF, and batch processing environments.
• Understanding of backup, recovery, and disaster recovery procedures.