Software Engineering Manager – AI Agents

About the role

Palo Alto Networks is seeking a Software Engineering Manager to lead a team that builds AI‑based agents. You will combine hands‑on technical leadership with execution oversight to deliver high‑quality agent solutions from design through production.

Key responsibilities

• Lead, mentor, and grow a team of AI‑agent developers, fostering a collaborative, high‑performance culture.
• Own team execution: sprint planning, priority setting, delivery commitments, and production support.
• Oversee end‑to‑end development of AI agents, including design, implementation, integration, deployment, monitoring, and continuous improvement.
• Maintain a capability matrix and roadmap across multiple agents and integrations.
• Communicate progress, risks, and status updates clearly to product, management, and cross‑functional teams.
• Provide hands‑on technical leadership: code reviews, architectural guidance, and enforcement of engineering best practices.

Required profile

• Strong software engineering background with experience in AI/ML and large language models (LLMs), preferably in agent‑based systems.
• At least 3 years of team leadership experience, including mentoring and managing deliverables.
• Proven track record of shipping complex projects and supporting production systems in a fast‑paced environment.
• Excellent organizational and communication skills, able to manage multiple parallel efforts.
• Experience with cloud environments, modern development practices, and production monitoring tools.
• BSc in Computer Science or a related field.

Required skills

• AI/ML development
• Large Language Models (LLMs)
• Agent‑based system design
• Cloud platforms (e.g., AWS, Azure, GCP)
• Modern software development practices (CI/CD, Agile)
• Production monitoring tools (e.g., Prometheus, Grafana)