Web Operations Manager (Contractor)

About the role

Cato Networks, a cloud-based converged network and security provider, is hiring a Web Operations Manager as a contractor. The role keeps web projects organized, coordinates work between internal teams and external partners, and performs website updates. It combines project management with hands-on execution, turning requests into clear assignments and ensuring work moves from intake to launch with consistent quality.

Key responsibilities

• Manage web ticket requests: own the queue, clarify requirements, set priorities, owners and delivery timelines.
• Allocate work across developers, designers, content contributors and agency partners, and resolve scheduling conflicts.
• Drive projects through completion: manage briefs, schedules, dependencies, reviews and approvals, and keep stakeholders informed.
• Publish and maintain pages, content, images, navigation, forms and other elements through the content management system.
• Support campaigns and launches, confirming deliverables are ready and go live on schedule.
• Check content, links, layouts, forms and functionality across devices and browsers before and after publishing.
• Establish intake processes, ticket standards, documentation and reporting, and track backlog, turnaround times and recurring issues.

Required profile

• Experience in web operations, digital project management or website management.
• Track record of managing multiple priorities and delivering on schedule.
• Experience managing ticket queues and coordinating resources across teams, contractors or agencies.
• Ability to turn stakeholder requests into clear requirements and acceptance criteria.
• Strong English communication skills for a global marketing website.

Required skills

• Hands-on proficiency with content management systems and independent website updates.
• Attention to detail and a disciplined approach to QA.
• Plus: familiarity with HTML/CSS, web analytics, SEO fundamentals and marketing automation.

What we offer

• A hands-on role in an AI-forward marketing organization.
• The chance to learn AI-assisted development alongside other AI tools for web marketing.
• Opportunities to take on broader ownership if you already use AI tools or have built AI-enabled web experiences.