Principal Customer Success Manager – Security (Google Cloud)

About the role

As a Principal Customer Success Manager for Security at Google Cloud, you will partner with enterprise customers to drive adoption of Google Cloud security solutions, align technology investments with business outcomes, and ensure long‑term value realization.

Key responsibilities

• Serve as the trusted advisor for assigned accounts, guiding security product adoption and operational excellence.
• Design, manage, and monitor post‑sales programs that deliver measurable security outcomes.
• Collaborate with cross‑functional teams, executive stakeholders, and matrixed partners to resolve critical issues.
• Identify expansion opportunities within the security domain and the broader Google Cloud portfolio.

Required profile

• Bachelor’s degree or equivalent practical experience.
• Minimum 10 years of experience in program/project management, customer success, or account management.
• Proven experience in cyber security, specifically Security Operations (SecOps) such as SIEM and SOAR.
• Fluent communication in English and Hebrew.
• Eligibility to obtain an L4 security clearance.

Required skills

• Security Information Event Management (SIEM).
• Security Orchestration, Automation and Response (SOAR).
• Operationalizing cyber threat intelligence.
• Google Cloud security products.