Office & Operations Manager

About the role

We are seeking an experienced Office & Operations Manager to be the heartbeat of our office. You will keep daily operations running smoothly, ensure the team has everything it needs, and manage finance administration and client operations without being asked. You will also work with a fast‑changing AI‑heavy tech stack, so rapid learning is essential.

Key responsibilities

• Issue invoices and credit notes, track receivables, follow up on outstanding payments and reconcile with the billing system.
• Manage recurring payments and expenses (suppliers, municipal, subscriptions) and prepare weekly/monthly operational reports.
• Oversee day‑to‑day office facilities, equipment, maintenance, vendor relationships and onboarding logistics for new hires.
• Serve as the first point of contact for client inquiries, route requests to the appropriate team member and ensure closure.
• Work daily with AI tools and internal systems (ClickUp, Slack, etc.) to identify repetitive tasks and collaborate with the automation team to implement solutions.
• Provide personal assistance to management, including occasional personal and administrative matters.

Required profile

• Minimum 3 years of experience as an office manager handling day‑to‑day operations and invoicing/collections.
• Ownership mindset – proactively identify and address office needs.
• Experience with invoicing or accounting software such as Green Invoice, iCount, Rivhit or Priority.
• Ability to learn new systems quickly, discretion and sound judgment.
• Fluent in Hebrew and strong written and spoken English.

Required skills

• Invoicing/accounting platforms: Green Invoice, iCount, Rivhit, Priority.
• AI tools: ChatGPT, Claude.
• Automation platforms: Make, Zapier, n8n.
• Collaboration tools: ClickUp, Slack.