Office & Facilities Manager

About the role

Empathy is looking for an Office & Facilities Manager to keep the workplace running smoothly and create a welcoming environment for its growing team. You will be the primary point of contact for day‑to‑day office needs, ensuring that facilities, supplies, and events support the company’s mission.

Key responsibilities

• Serve as the go‑to person for employees on any office‑related questions or updates.
• Oversee daily operations across two office floors, handling logistics such as ordering supplies, managing deliveries, and coordinating maintenance.
• Manage vendors and service providers, including coordination, follow‑ups, invoicing, and timely completion of tasks.
• Plan and execute in‑office events, team gatherings, and employee moments that strengthen community.
• Support onboarding and off‑boarding processes in partnership with People Operations.
• Take ownership of ad‑hoc operational and administrative tasks from start to finish.
• Identify issues or improvement opportunities and implement solutions to enhance the office experience.

Required profile

• 2‑3 years of hands‑on experience in an operational, administrative, or office support role.
• Highly organized with strong attention to detail.
• Self‑starter who takes ownership and follows tasks through end‑to‑end.
• Warm, service‑oriented, and comfortable interacting with diverse stakeholders.
• Energetic, creative, and enthusiastic about producing events and building great in‑office experiences.
• Ability to juggle multiple tasks in a fast‑paced environment while staying calm under pressure.

Required skills

• Proficiency with Google Workspace (Docs, Sheets, Calendar).

What we offer

• Opportunity to shape the office experience at a fast‑growing, mission‑driven tech company.
• Collaborative culture focused on operational excellence and employee well‑being.