Customer Support Technician

About the role

Join Applied Materials as a Customer Support Technician, providing Tier I technical support for semiconductor and display equipment. You will work in a clean‑room environment, applying diagnostic techniques and ensuring equipment reliability for our customers.

Key responsibilities

• Perform standard Tier I procedures, including wafer measurement.
• Carry out preventative maintenance and wet cleaning of equipment independently.
• Assist senior engineers with corrective maintenance as needed.
• Disassemble, clean and rebuild kits as part of kit management quality.
• Apply diagnostic techniques and use test equipment under guidance.
• Document work using knowledge management systems and follow IP guidelines.

Required profile

• Physically able to stand, walk, bend, squat, lift up to 35 lb and work in tight spaces.
• Comfortable working in a clean‑room environment and wearing required PPE.
• Commitment to safety procedures and professional customer interaction.

Required skills

• Wafer measurement
• Preventative maintenance
• Wet cleaning
• Diagnostic techniques
• Knowledge management systems
• Use of hand and power tools
• Clean‑room protocols

What we offer

• Supportive work culture that encourages learning and career growth.
• Benefits focused on health, wellbeing and professional development.
• Opportunity to work with cutting‑edge equipment in the semiconductor and display industry.