Help Desk Support Specialist
Reline IT Solutions · Ness Ziona
Job description
About the role
We are looking for an enthusiastic Help Desk Support Specialist to join our growing team in Ness Ziona. In this role you will be the first point of contact for users, providing timely assistance and ensuring smooth operation of their IT environment.
Key responsibilities
- Provide first‑line technical support through ticketing systems, email and remote sessions.
- Troubleshoot and resolve hardware, software and network issues.
- Assist users with account creation, permission management and general system guidance.
- Work with a variety of technologies and platforms to maintain service continuity.
Required profile
- Strong teamwork and collaboration abilities.
- High level of customer service, patience and capacity to work under pressure.
- Willingness to work beyond regular hours when needed.
Required skills
- Experience with Office 365.
- Knowledge of Azure Active Directory and On‑Premises Active Directory.
- Familiarity with Windows and macOS operating systems.
- Basic networking concepts.
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Published 1 month ago
Expires 2 weeks from now
50 views · 0 interested
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Reline IT Solutions
Ness Ziona