Help Desk Specialist
Yael Group · Petah Tikva
Job description
About the role
Yael Group is seeking a proactive Help Desk Specialist to provide ongoing technical support to end users across the organization. The role involves installing, configuring, and maintaining computers and endpoint devices while ensuring smooth operation of Windows and Microsoft 365 environments.
Key responsibilities
- Provide first‑line technical support to end users.
- Install and configure computers, laptops, printers and other endpoint devices.
- Diagnose and resolve hardware and software issues.
- Troubleshoot Windows operating systems and Microsoft 365 applications.
- Manage user accounts, groups and permissions in Active Directory.
- Assist with backup system operations and data recovery tasks.
Required profile
- Minimum 2 years of experience in a Help Desk or user support role.
- Strong service orientation with the ability to work independently.
- Excellent interpersonal and communication skills.
- Ability to multitask and solve problems quickly.
Required skills
- Windows operating system
- Microsoft 365
- Active Directory
- Backup systems (experience with Commvault is a significant advantage)
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Israel.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
Published 2 days ago
Expires 1 month from now
13 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Yael Group
Petah Tikva