Customer Service Executive

About the role

The Customer Service Executive is the front‑line ambassador for IWG’s global workspace community. You will create a warm, welcoming environment for customers and their guests while ensuring the day‑to‑day operations of the centre run smoothly.

Key responsibilities

• Greet customers and guests with a friendly, professional attitude every day.
• Handle a variety of on‑site tasks that keep the workspace operating efficiently.
• Support colleagues and visitors to ensure everyone has a great day at work.

Required profile

• Excellent communication skills and a genuine love for interacting with people.
• Positive, outgoing, can‑do attitude.
• Ability to follow direction, quickly learn new skills and apply them confidently.
• Motivation to perform at your best each day and continuously improve.

Required skills

What we offer

• Fun, challenging and rewarding career path.
• Award‑winning induction training and ongoing development opportunities.
• Clear promotion prospects and performance‑based incentives.
• Sociable working hours and flexible, personalised benefits supporting mental, physical and financial wellbeing.