Clinical Support Specialist – Orthopedics

About the role

The Clinical Support Specialist will provide expert clinical and technical assistance for orthopedic procedures, working closely with the sales team and healthcare professionals in the Central Region of Israel. This field‑based position supports surgical cases, delivers product expertise in the operating room, and contributes to customer satisfaction and business growth.

Key responsibilities

• Provide clinical and technical support during orthopedic surgical procedures.
• Build and maintain strong relationships with surgeons, operating‑room teams, and key customers.
• Develop in‑depth knowledge of products, technologies, clinical applications, and competitive offerings.
• Support the sales team in achieving business objectives and delivering exceptional customer service.
• Gather market intelligence, including customer needs, competitor activities, and hospital processes.
• Deliver product training and education to healthcare professionals as required.
• Report adverse events and product quality complaints in compliance with company policies and regulatory requirements.

Required profile

• Bachelor's degree or relevant clinical/scientific background preferred.
• Previous experience in the medical device industry or healthcare environment is an advantage.
• Strong English communication skills.
• Willingness to work in a dynamic, field‑based environment, including operating‑room support.

Required skills

• Strong learning agility and technical aptitude.
• Excellent interpersonal and relationship‑building skills.
• Team player with a collaborative mindset.
• Ability to adapt quickly to changing priorities and environments.
• Strong organizational skills and ability to perform under pressure.
• High level of professionalism, accountability, and customer focus.

What we offer

• Opportunity to work with a leading company in surgical innovation.
• Access to professional development and career advancement.
• Supportive culture that values collaboration, diversity, and excellence.