Key Account Manager

About the role

We are looking for a proactive Key Account Manager to join our Partner Operations team at HAAT Delivery. In this position you will own relationships with top‑tier restaurant and store partners, using data‑driven insights to boost their performance and revenue. You will work closely with Operations, Marketing and Product to deliver growth in a fast‑moving startup environment.

Key responsibilities

• Build and maintain long‑term relationships with restaurant and store partners.
• Monitor and analyse partner portfolio performance against company targets.
• Use data, market insights and industry knowledge to improve partner sales and operational efficiency.
• Negotiate contracts, commercial terms and partnership agreements.
• Design and execute growth plans, joint marketing initiatives and exclusivity deals.
• Renegotiate commissions, sell assets and re‑engage churned or inactive partners.
• Collaborate with cross‑functional teams to enhance partner satisfaction and drive revenue.

Required profile

• 3+ years of experience in account management, relationship management or business consultancy.
• Strong communication skills across face‑to‑face and digital channels.
• Commercial mindset with solid data‑analysis capabilities.
• Proven track record of meeting or exceeding targets.
• Experience in a high‑growth startup environment (preferred).
• Self‑starter, organised, detail‑oriented and empathetic.
• Fluent in Hebrew.
• Comfortable working in a fast‑paced scaling startup.

Required skills

What we offer

• Ownership of key partner relationships in a rapidly scaling startup.
• Opportunity to work cross‑functionally with Operations, Marketing and Product teams.
• Direct impact on helping local restaurants and stores grow their online sales.
• Mission‑driven culture focused on expanding access to food and essentials.
• Collaborative team that values ownership, growth and innovation.