Export Operations Coordinator

About the role

The Export Operations Coordinator is responsible for managing end‑to‑end export activities, ensuring shipments move smoothly from supply planning to final delivery. The role works closely with internal teams, customers, freight forwarders, and customs brokers to maintain accurate documentation and on‑time performance.

Key responsibilities

• Coordinate ocean, air, and courier shipments; book freight forwarders and obtain quotations.
• Prepare and review export documents such as commercial invoices, packing lists, certificates of origin, air waybills and bills of lading.
• Monitor inventory, align customer orders with stock availability, and plan delivery schedules.
• Collaborate with Production, Planning, Warehouse, QA, Regulatory, Finance and Customer Service to resolve shipment exceptions.
• Maintain accurate shipment records in the Priority ERP system and generate operational reports.
• Track shipments, provide status updates, and escalate issues when necessary.

Required profile

• Bachelor’s degree in Logistics, Supply Chain Management or a related field (preferred).
• Previous experience in export, import, international freight forwarding or logistics.
• Basic knowledge of export processes, Incoterms and documentation requirements.

Required skills

• Proficiency in Microsoft Excel.
• Experience using the Priority ERP system.