Customer Support Technician

About the role

Applied Materials is seeking a Customer Support Technician to join its team in Mig Ha'emek, Israel. You will work on semiconductor equipment, performing Tier I support tasks, preventive maintenance and clean‑room activities while interacting directly with customers.

Key responsibilities

• Execute standard Tier I procedures, including wafer measurement and wet cleaning.
• Perform preventive maintenance independently and assist senior engineers with corrective maintenance.
• Disassemble, clean and rebuild kits as part of kit‑management quality control.
• Apply diagnostic techniques using documentation and test equipment under senior guidance.
• Maintain knowledge‑management systems and adhere to IP and safety guidelines.

Required profile

• Physically demanding role requiring extensive walking, standing, lifting up to 35 lb and work in a clean‑room environment with PPE.
• Ability to work in noisy settings, distinguish colors, and use hand and power tools safely.

Required skills

• Wafer measurement
• Preventive maintenance
• Wet cleaning of semiconductor equipment
• Diagnostic techniques
• Use of test equipment
• Knowledge‑management system usage

What we offer

• Supportive work culture that encourages learning, development and career growth.
• Health and wellbeing programs, including personal and professional support.
• Opportunities to work on cutting‑edge technology that advances AI and next‑generation chips.