Advisory Solution Consultant - CRM

About the role

ServiceNow is hiring a Specialist Solution Consultant for its CRM advisory practice in Petah Tikva. The consultant is a technical and business advisor who develops, positions and delivers industry and product-specific solutions during sales cycles, supporting sales goals for an assigned territory.

Key responsibilities

• Support product sales as the technical, industry and domain expert of a client-facing sales team pursuing customers across one or more industry markets
• Lead discovery workshops to uncover customer challenges and deliver persona and value-based product demonstrations
• Develop client partner relationships and guide strategic programs in top accounts, such as customer journey sessions for roadmap and outcome agreements
• Give feedback to product management to influence the product roadmap and strategy
• Share best practices and reusable assets with other Solution Consultants, stay current on competitive analysis and support marketing events such as conferences, user groups and trade shows

Required profile

• 7+ years of pre-sales solution consulting or sales engineering experience in enterprise applications
• Experience integrating or thinking critically about AI in work processes, decision-making or problem-solving, such as using AI-powered tools, automating workflows or analysing AI-driven insights
• Industry experience in a vertical such as healthcare, technology or telco is desirable
• Collaborative experience with product management, product marketing, partners and professional services
• Territory management skills, including pipeline building and working with sales counterparts
• Willingness to travel as necessary

Required skills

• Proficiency with the ServiceNow platform, or technical expertise with other enterprise cloud software solutions