Product Manager – Enterprise AI Platform

About the role

Harmony is looking for a Product Manager to own the strategy and roadmap for a core area of its AI‑driven enterprise service platform. You will work directly with large customers, translate their challenges into product opportunities, and guide solutions from discovery through adoption.

Key responsibilities

• Partner with enterprise customers to deeply understand workflows, pain points, and goals, turning insights into product concepts that deliver business value.
• Lead end‑to‑end product development, overseeing discovery, validation, launch, adoption, and continuous optimization.
• Identify and prioritize opportunities to leverage AI agents, automation, and emerging technologies to reshape enterprise service delivery.
• Collaborate closely with Engineering, Design, AI, and Go‑to‑Market teams to ensure rapid execution and successful product launches.
• Work with Sales, Customer Success, and Solution Engineering to gather market intelligence, support strategic accounts, and influence product direction.
• Operate with high ownership and autonomy, making decisions that directly impact product adoption and company growth.

Required profile

• 6+ years of product management experience in at least two B2B software companies.
• Self‑directed learner capable of quickly mastering new problem spaces and domains.
• Customer‑obsessed with strong product discovery skills, able to gather feedback, identify unmet needs, and translate them into clear requirements.
• Delivery‑oriented with a structured approach to execution in fast‑moving environments.

Required skills