Technical Enablement & Demo Engineer – Enterprise SaaS

About the role

We are looking for a forward‑deployed Technical Enablement & Demo Engineer who will design and operate AI‑driven systems that automate enterprise‑grade onboarding, documentation, and product demos. You will work directly with Fortune 100 customers, acting as both the behind‑the‑scenes architect and the trusted face in front of the client.

Key responsibilities

• Lead enterprise onboarding programs that guide admins, moderators, and business users through structured adoption sessions.
• Own end‑to‑end product demos, including prospect calls, QBRs, and executive showcases, building environments and narratives on the fly.
• Maintain up‑to‑date documentation and training materials by leveraging AI agents to draft content and verifying accuracy.
• Engineer the AI‑native backbone: build and iterate prompt chains, knowledge bases, guardrails, and autonomous verification loops.
• Transform recurring customer questions into self‑serve resources and publish reusable agent configurations for team use.
• Maintain an asynchronous operating rhythm with daily stand‑ups, work‑log updates, and weekly goal reviews.

Required profile

• AI‑native operating style with a systems‑thinking mindset.
• 3+ years hands‑on experience with enterprise community engagement or social media management platforms.
• Proven ability to deliver live demos, trainings, or workshops to enterprise audiences, including C‑level stakeholders.
• Fluent, confident spoken English.

Required skills

• AI prompt engineering
• Knowledge‑base configuration and management
• Enterprise SaaS onboarding and demo delivery

What we offer

• Opportunity to shape cutting‑edge AI‑driven enablement technology.
• Collaboration with Fortune 100 brands.
• Dynamic, customer‑focused environment.