Order Management & Export Coordinator

About the role

We are looking for an Order Management & Export Coordinator to oversee the full order lifecycle, from receipt of customer purchase orders through to proof of delivery. The role ensures smooth export, shipping and customs processes while providing excellent service to our global customers.

Key responsibilities

• Submit and manage purchase orders in the Priority ERP system.
• Oversee sales orders from PO to Proof of Delivery (POD).
• Provide customers with supply plans and regular updates.
• Serve as the primary point of contact for all order‑related inquiries.
• Collaborate with Sales, Operations, Production, Finance and Logistics to resolve issues.
• Monitor and control sales order status.
• Ensure compliance with export, shipping and customs regulations.
• Prepare and coordinate export documentation and shipping arrangements.
• Track deliveries and confirm proof of delivery.

Required profile

• Proven experience in order management, export, shipping or customs processes.
• Strong communication skills and ability to work with global customers and cross‑functional teams.
• Detail‑oriented with a focus on accuracy and timeliness.
• Ability to troubleshoot and resolve order‑related issues.

Required skills

• Priority ERP system (order entry and management).