Technical Support Specialist – Remote Client Support
IBI Investment House · District de Tel Aviv
Job description
About the role
Join a small, collaborative team at ROETO, a leading Israeli platform for pension and financial data management. You will provide remote technical support to the company’s clients, including insurance agents and agencies, ensuring smooth operation of the system.
Key responsibilities
- Deliver remote technical assistance to clients and resolve issues promptly.
- Diagnose, troubleshoot, and fix technical problems related to the platform.
- Manage user permissions and access rights within the system.
- Collaborate with teammates to improve support processes.
Required profile
- 1–2 years of experience in technical support or technology‑focused customer service.
- Basic knowledge of networks and operating systems.
- Strong command of written and reading English.
- Relevant technical certification (advantage).
- Familiarity with the insurance industry (advantage).
- Fast learner with strong teamwork and customer‑service orientation.
Required skills
- Networking
- Operating Systems
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Israel.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 1 month ago
Expires 22 hours from now
47 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
IBI Investment House
District de Tel Aviv
Related job offers
-
Information Technology Technical Support
Mirage IT District de Tel Aviv -
Security Engineer / Lead
Stealth Startup District de Tel Aviv -
PC Technician – IT Support
entrypoint District de Tel Aviv -
Senior Software Engineer - Java
gehc Haifa HEALTHCARE HA IL 2 -
Algorithm Software Engineer - Medical Imaging
gehc Haifa HEALTHCARE HA IL 2