Public Relations Coordinator & Front Desk Agent

About the role

As a Public Relations Coordinator and Front Desk Agent at Club Med Resorts, you will be the first point of contact for our international guests, delivering personalized service and ensuring a memorable stay. You will combine guest relations, reception duties, and event coordination to support the resort’s daily operations.

Key responsibilities

• Welcome guests, provide information, and manage check‑in/check‑out procedures.
• Handle the switchboard, answer calls, and maintain clear communication with all departments.
• Register arrivals and departures, process cash invoices, and oversee deferred operations.
• Organise and promote events for guests of specific nationalities, including meals and information sessions.
• Collaborate with housekeeping, laundry, and restaurant teams to ensure seamless service.
• Support internal sales, invoicing for stays and meals, and maintain high standards of hygiene and safety.

Required profile

• Friendly, sociable personality with a strong ability to build trust with guests.
• Helpful and attentive, capable of finding appropriate solutions quickly.
• Multilingual, fluent in at least two languages, comfortable with an international clientele.

Required skills

What we offer

• Opportunity to work in a vibrant resort environment with diverse guests.
• Access to Club Med’s facilities, activities, and training programs.
• Inclusive workplace open to candidates with disabilities.