Public Relations Coordinator & Front Desk Agent

About the role

Join Club Med Resorts as a Public Relations Coordinator and Front Desk Agent, where you will be the first point of contact for guests and ensure a seamless, personalized experience throughout their stay.

Key responsibilities

• Welcome guests, provide information and deliver a personalized service.
• Register arrivals and departures, manage the switchboard, and keep guest information readily available.
• Handle cash invoices, control deferred operations and ensure accurate billing.
• Act as the main liaison for events tailored to guests’ nationalities, including meals and informational conferences.
• Collaborate with housekeeping, laundry, and restaurant teams to maintain excellent knowledge of the resort village.
• Develop internal sales opportunities and invoice stays or meals generated by local sales.
• Guarantee service quality while upholding Club Med’s hygiene, safety standards and property maintenance.

Required profile

• Sociable and able to build trusting relationships with international guests.
• Helpful, attentive and solution‑oriented.
• Multilingual, fluent in at least two languages.

Required skills

What we offer

• Access to Club Med’s extensive facilities and activities.
• Opportunities to showcase talent on stage during resort events.
• Inclusive workplace open to candidates with disabilities.