Junior Supply Chain Specialist

About the role

At HP Indigo, keeping spare parts available is critical to keeping customers' businesses running. As a Global Spare Parts Escalation & Supply Chain Specialist, you will own critical operational escalations, lead cross-functional problem-solving and drive end-to-end resolution of issues affecting global spare parts operations. This is a two-year position with an option for extension.

Key responsibilities

• Own complex operational escalations from identification and root-cause analysis through resolution and follow-up
• Bring together stakeholders across Supply Chain, Engineering, Product Support, Logistics, Procurement, Manufacturing, Planning, Warehousing and regional Service teams
• Assess business impact, operational constraints and customer needs to set priorities and drive timely solutions
• Analyze operational data to spot risks, bottlenecks and recurring issues
• Lead continuous improvement initiatives that streamline processes and improve service levels
• Develop and improve dashboards, reports and automated solutions
• Track KPIs, identify performance gaps and drive corrective actions
• Serve as a key point of contact for stakeholders worldwide

Required profile

• Bachelor's degree in industrial engineering, Supply Chain Management, Logistics, Operations Management or a related field
• Experience in Supply Chain, Logistics, Operations, Customer Support, Manufacturing or a similar operational environment, preferably in a global organization
• Strong analytical and problem-solving skills, with excellent communication and stakeholder-influence abilities
• Ownership, initiative and accountability, able to make decisions under pressure

Required skills

• Familiarity with ERP systems
• Tools such as Power BI, Tableau, SQL or Python
• Interest in process optimization and continuous improvement