Journey Manager

About the role

We are seeking a motivated Journey Manager to join OCEAN’s International Relocation team. The role focuses on supporting employees and their families throughout relocation and repatriation, providing personalized guidance and ensuring smooth transitions.

Key responsibilities

• Assist employees and families during relocation and repatriation processes.
• Coordinate with service providers and partners in Israel and abroad.
• Support housing, education, and settling‑in arrangements tailored to each family’s needs.
• Develop customized solutions and manage ongoing communication with clients and corporate customers.
• Provide personal guidance throughout the entire relocation journey.

Required profile

• Fluent in Hebrew and English.
• Ability to work independently and handle multiple tasks.
• Excellent interpersonal and communication abilities.
• Strong customer‑service orientation with empathy and sensitivity.
• Previous experience in customer service, HR, recruitment, or relocation is a plus but not mandatory.

Required skills

What we offer

• Comprehensive professional training, including one‑on‑one mentorship and hands‑on experience.
• Long‑term growth and development opportunities in a dynamic international field.
• A supportive work environment focused on meaningful impact for employees and families.