Field AI Engineer

About the role

Cato Networks is a provider of cloud-delivered enterprise networking and security services, and its Field AI Engineering team combines strong technical expertise with customer-facing skills. In this role you will lead major customer engagements, remotely and on-site, tackling the most complex challenges customers face. You will design and develop tailored solutions in-house, and collaborate with R&D and Product teams to deliver scalable solutions. The position suits someone who enjoys solving hard technical problems while working directly with customers and influencing product direction.

Key responsibilities

• Drive AI Security deal success by handling complex technical sales engagements.
• Lead and take part in customer meetings, including technical deep dives, solution design sessions and executive-level discussions, remotely and on-site.
• Work with Sales, Product, R&D, Marketing, Customer Success and Professional Services to deliver end-to-end customer solutions.
• Design and develop custom features, integrations and tailored solutions for customer-specific environments.
• Lead and support complex customer deployments, from initial design through implementation and validation.
• Act as a hands-on technical expert throughout the customer lifecycle.

Required profile

• 5+ years of hands-on programming in Python, Node.js or Go (one well known, comfortable picking up the others).
• 1+ years working with AWS, Kubernetes and RDS, with knowledge of cloud-native deployments, scaling and persistence.
• Proven experience in customer-facing roles such as solutions engineering or product management, turning customer needs into product feedback and solutions (advantage).
• B.Sc. in Computer Science / Engineering or equivalent experience from a technological army unit.