Development Operations Engineer

About the role

Clarivate is looking for an Associate Development Operations Engineer to join its global Cloud Operations team in Jerusalem, Israel. This is an entry-level opportunity to gain practical experience across private-cloud infrastructure, Linux systems, CI/CD, automation, monitoring and production support, with structured onboarding and buddy support. The position is full-time and hybrid.

Key responsibilities

• Support the day-to-day operation of private-cloud infrastructure and production services across multiple data centers.
• Provide second-tier operational support by investigating incidents and service requests and directing issues to the right technical owner.
• Monitor cloud services, review alerts and logs and help identify the cause of service disruptions.
• Automate recurring operational tasks and improve monitoring, alert quality, documentation and support procedures.
• Assist with CI/CD deployments, service onboarding, system upgrades, infrastructure changes, storage migrations and capacity improvements.
• Document technical processes, troubleshooting steps and preventive procedures.
• Collaborate with cloud infrastructure, support and development teams across locations and time zones.
• Use company-approved AI-assisted tools responsibly for troubleshooting, automation, scripting, documentation and knowledge discovery.

Required profile

• Bachelor's degree in Computer Science, Engineering, Information Systems or a related technical field.
• 2+ years of hands-on experience in Linux or Unix environments supporting infrastructure, platforms or production systems.
• 2+ years of hands-on experience applying systems administration, cloud infrastructure or DevOps concepts professionally.
• Experience developing and maintaining scripts or automations in Bash, Python or a similar language.
• 2+ years of hands-on technical experience with source control systems supporting build, test and deployment.
• Working knowledge of networking fundamentals (DNS, routing, firewalls, load balancers).

Required skills

• CI/CD practices and tools, with the ability to support and troubleshoot deployment pipelines.
• Preferred: virtualization (KVM, OVM, VMware), containerization and orchestration (Docker, Kubernetes), monitoring tools (Grafana, Prometheus, ELK, Splunk), IaC and configuration management (Terraform, Ansible), storage concepts, IT service management tools (ServiceNow).

The team is global, with colleagues in Israel, Germany and China, and works closely with infrastructure, application-development and support teams. The role involves an after-hours on-call rotation about once every two months, occasional weekend coverage and sometimes planned maintenance outside normal hours.