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Customer Service Representative

IFF · Migdal HaEmek

New
🇬🇧 English

Job description

About the role

Receive and process customer orders, inquiries and complaints while maintaining ongoing relationships with select customers and sales staff. Use deep knowledge of products, availability, sales territories and individual customers to act as a key communications link, providing analysis, judgment and sensitivity to customer needs.

Key responsibilities

  • Receive and process customer orders, inquiries and complaints.
  • Maintain ongoing relationships with select customers and sales staff.
  • Leverage product knowledge, availability and sales territory information to communicate effectively with customers.
  • Apply analysis, judgment and sensitivity to address customer needs.
  • Demonstrate high‑level product and process knowledge.

Required profile

  • Strong analytical and judgment abilities.
  • Sensitivity to customer needs and excellent communication skills.
  • High‑level knowledge of products and internal processes.

Questions fréquentes

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Published 11 hours ago

Expires 1 month from now

5 views · 0 interested

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IFF

Migdal HaEmek