Account Manager – Travel & Tourism Clients

About the role

The Account Manager will lead new‑business development for enterprise‑level Travel & Tourism clients, from prospecting to contract execution. The role also serves as the primary contact for an assigned portfolio of existing clients, expanding partnerships and introducing AI‑enabled and digital solutions to increase account value.

Key responsibilities

• Identify and engage Travel & Tourism enterprise prospects through networking, digital outreach and trade events.
• Apply a consultative sales approach from qualification through negotiation and contract signing.
• Understand client business models and pitch AI‑enabled content, technology and global solutions.
• Collaborate with Sales Leadership to structure and close complex multi‑service agreements.
• Act as strategic partner for assigned clients, monitoring performance and driving cross‑sell/up‑sell opportunities.
• Work with Production and Technology teams to ensure smooth implementations and high client satisfaction.
• Assist in pricing strategy, contractual discussions and revenue forecasting.

Required profile

• Minimum Bachelor’s degree or equivalent.
• Superior written and spoken English communication skills.
• Strong problem‑solving, analytical and relationship‑building abilities.
• Results‑oriented and comfortable in target‑driven environments.
• Ability to prioritize and manage multiple initiatives in a fast‑paced, multicultural setting.

Required skills

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Experience with CRM and sales‑intelligence platforms such as Salesforce or Apollo.