Technical Support Specialist

About the role

Mertens Malam Team is hiring a Technical Support Specialist for a medical organization in Central Israel. The role includes providing technical support to various professional and administrative teams, troubleshooting critical information systems, and managing users and permissions in a complex enterprise environment.

Key responsibilities

• Providing technical support to professional and administrative teams
• Troubleshooting issues in critical information systems
• Managing users and permissions in a complex enterprise environment
• Working with Microsoft, Active Directory, Azure, and advanced management tools
• Operating in an advanced technology environment with a wide range of systems and organizational processes

Required profile

• Experience working with Active Directory, including user, permission, and group management
• Familiarity with Windows and Microsoft 365 or Azure environments
• Technical Support or Help Desk experience is a significant advantage
• Experience working with remote access and troubleshooting tools
• Experience with automation and software deployment tools is an advantage

Required skills

• Microsoft
• Active Directory
• Azure
• Windows
• Microsoft 365
• Remote access tools
• Automation tools
• Software deployment tools