Sales Account Manager

About the role

OPSWAT is seeking an experienced Sales Account Manager to build and nurture long‑term relationships with enterprise customers. You will act as the primary point of contact for a portfolio of accounts, driving new business opportunities and ensuring successful delivery of cybersecurity solutions.

Key responsibilities

• Serve as the lead contact for all customer account management matters.
• Develop and maintain strong, lasting client relationships.
• Negotiate contracts and close agreements to maximize profitability.
• Act as a trusted advisor to key accounts and executive sponsors.
• Ensure timely delivery of solutions that meet customer objectives.
• Communicate progress of initiatives to internal and external stakeholders.
• Identify new business opportunities within existing accounts and forecast sales metrics.
• Prepare regular reports on account status and collaborate with the sales team on territory growth.
• Assist with challenging client requests or issue escalations as needed.

Required profile

• Minimum 3 years of experience selling technology products and solutions to businesses.
• Bachelor’s degree, preferably in a technical discipline or equivalent experience.
• Proven track record managing enterprise accounts.
• Ability to work through structured retention cycles and create tailored account plans.
• Strong passion for learning and understanding clients’ security needs.
• Natural leader with a hands‑on, roll‑up‑the‑sleeves mentality.

Required skills