Program Architect - Enterprise Architecture & AI Agents

About the role

Salesforce's Israel Professional Services team partners with the country's largest public sector and enterprise organizations to deliver Salesforce solutions, from modernizing government service centers to deploying autonomous AI agents. As a Program Architect based in Israel (hybrid), you will act as a strategic advisor and platform visionary for the most complex accounts, shaping architecture decisions and driving outcomes for how humans and digital agents work together.

Key responsibilities

• Lead enterprise-scale architecture across strategic accounts, coordinating multiple architects, aligning on solution vision and guiding customers from requirements through delivery
• Act as a trusted C-suite advisor, shaping how customers adopt Agentforce, Data Cloud and AI-powered automation
• Partner with engagement managers and project teams to review implementation approaches, manage risks proactively and ensure solutions are scalable and follow platform best practices
• Grow the team and practice: mentor architects, contribute to pre-sales, build internal knowledge and represent Salesforce's values through community and volunteering

Required profile

• 10+ years of experience as an architect with demonstrated leadership driving digital transformation in large, complex, matrixed organizations
• Degree or equivalent relevant experience, evaluated against core competencies (extracurricular leadership, military experience, volunteer roles, work experience)
• Experience as a Senior Architect, CTO or CIO and a track record of leading enterprise application delivery on the Salesforce Platform is even better
• Experience building trusted relationships with C-level and senior decision makers across complex enterprise accounts is even better

Required skills

• Hands-on experience across enterprise architecture domains: cloud platforms, integration technologies, Data Cloud, RAG and AI agent orchestration
• Comfortable designing and deploying AI-powered and agentic solutions and guiding customers in adopting emerging technologies
• Deep expertise in Web Services, Data Modeling and enterprise integration patterns (ESBs, ETL tools, ERP, HRIS, DWH/DM integrations) is even better
• Relevant Salesforce credentials such as Salesforce Certified AI Specialist, Data Cloud Consultant or Agentforce Architect, plus Salesforce Industries or Agile (SAFe) certifications, are even better