Installation Team Manager

About the role

KLA, which makes inspection tools and metrology systems for the semiconductor industry, is hiring an Installation Team Manager in Migdal Ha-emek. The role leads a global organization of Installation Engineers, Installation Supervisors and regional installation managers, owns worldwide installation performance and drives installation strategy within the KLA Services organization.

Key responsibilities

• Own worldwide installation performance, including safety, quality, productivity, cycle time, customer satisfaction and business commitments.
• Develop installation strategies that support business growth, customer ramp requirements and operational scalability.
• Drive successful execution of new tool installations, upgrades and customer acceptance milestones.
• Partner with Manufacturing, Engineering, Service, Program Management, Supply Chain and Sales to ensure readiness for customer deliveries.
• Establish and monitor installation KPIs such as schedule adherence, cycle time, CTD/FPA performance, resource utilization and customer satisfaction.
• Manage escalations and provide executive-level communication for critical customer situations.
• Ensure standardized installation processes and best practices are applied consistently across regions.
• Support strategic customer engagements and lead high-profile installations and escalations.
• Build organizational capability through workforce planning, training, mentoring and succession planning.
• Drive continuous improvement in quality, productivity, safety and customer experience.
• Manage departmental budgets, resource allocation, travel planning and workforce capacity.
• Ensure compliance with company policies, customer requirements, safety standards and regulations.
• Collaborate with senior leadership on long-term installation strategy and travel globally as required.

Required profile

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Physics or a related technical field.
• Minimum 8+ years of experience in semiconductor equipment, field service, installation, manufacturing or related technical operations.
• Minimum 3+ years of people management experience leading technical teams.
• Proven experience managing global or multi-regional teams.
• Willingness to travel internationally up to 25%.

Preferred qualifications

• Experience in the semiconductor capital equipment industry.
• Knowledge of semiconductor fab operations and customer manufacturing environments.
• Experience supporting strategic customer ramps and large-scale deployment programs.
• Familiarity with Lean Manufacturing, Continuous Improvement or Operational Excellence methodologies.
• Experience leading cross-functional global initiatives.