Field Service Technician – Industrial Trucks

About the role

The Field Service Technician is responsible for repairing and maintaining electric, diesel, and gasoline industrial trucks and construction equipment. Working directly with customers, the technician diagnoses issues, performs repairs, and ensures equipment meets safety and performance standards.

Key responsibilities

• Read work orders and diagnose equipment malfunctions by observing trucks in operation.
• Perform mechanical repairs after thorough inspection and analysis.
• Record detailed repair information, including model, serial number, and hour‑meter reading.
• Obtain customer signatures and communicate repair status and recommendations.
• Inspect and adjust safety guards, bolts, and other protective devices.
• Lubricate moving parts and test repaired equipment to verify specifications.
• Maintain a professional appearance of the service van and represent the Equipment Depot to customers.
• Schedule routine maintenance for the service van and report paperwork daily.
• Submit time cards and related documentation by the required deadline.

Required profile

• High school diploma or GED.
• 1‑3 months of related experience or equivalent training.
• Valid driver’s license with a clean driving record.
• Ability to read and interpret safety rules, operating manuals, and write routine reports.
• Basic math skills for calculations and interpreting measurements.
• Reasoning ability to follow written, oral, or diagram instructions.

Required skills

• Mechanical repair of industrial trucks and construction equipment.
• Diagnostic troubleshooting using observation and basic computer tools.
• Computer literacy for internet software and documentation.