Facilities Operations Specialist

About the role

Cato Networks is looking for an experienced, highly accountable Site Facilities Operations Specialist to take end-to-end responsibility for the day-to-day operations of its large, complex and fast-paced Tel Aviv office. This is a hands-on, site-based role requiring strong technical facilities knowledge, good judgment, structured execution and the ability to manage several priorities independently. The person in the role must anticipate operational risks, hold vendors accountable and stay responsible until every issue is fully resolved.

Key responsibilities

• Own the site's daily facilities operations, including maintenance, cleaning, catering, security, access control, deliveries, utilities and workplace services, ensuring reliability and business continuity.
• Resolve operational incidents and complex technical facilities issues, from assessment and prioritization through stabilization, vendor escalation, stakeholder communication, root-cause analysis and verified closure.
• Manage building management and external service providers, including contracts, SLAs, schedules, service quality, costs and corrective actions.
• Maintain a preventive operating model covering maintenance plans, inspections, checklists, issue tracking, inventory control, health and safety, compliance and operational risk management.
• Lead small-to-medium facilities projects from concept to completion, including scope, budget, vendor selection, scheduling, execution, handover and closeout, while supporting larger strategic workplace projects.
• Work with internal stakeholders, manage budgets, invoices and reporting, and handle risk escalation and process improvements.

Required profile

• 4+ years of directly relevant facilities or building operations experience, including independent ownership of a large, complex, high-occupancy or multi-floor site.
• Significant experience managing building partners, external vendors, contracts, SLAs, maintenance plans, service quality and costs, including challenging underperforming suppliers.
• End-to-end ownership of facilities projects, including scope, budget, timelines, vendors, risks, stakeholder communication and closeout.
• Ability to work cross-functionally, communicate in Hebrew and English, stay regularly onsite and respond to operational needs outside normal working hours.

Required skills

• Practical understanding of commercial building systems: HVAC, plumbing, electrical systems, odors and indoor air quality, access control and general maintenance.
• Ability to manage urgent incidents and competing priorities and make sound decisions under pressure.
• Nice to have: experience in a high-tech, fast-paced environment, catering/vendor onboarding background, familiarity with work-order or ticketing tools, and knowledge of workplace health and safety, emergency response, business continuity or compliance requirements.

The role is full-time and onsite, with regular presence in the office from Sunday through Thursday; occasional out-of-hours availability may be needed for urgent incidents, planned maintenance, vendor work or projects.