DevOps Production Engineer

About the role

The Production Engineer will ensure reliability, performance and operational excellence of Rhino’s Federated Computing Platform. Working on a distributed infrastructure that supports AI/ML research in highly regulated sectors, you will manage both cloud‑based services and on‑premises deployments behind customer firewalls.

Key responsibilities

• Maintain and support production environments across centralized cloud services and customer‑hosted deployments, guaranteeing high availability.
• Design, improve and maintain monitoring, alerting and logging systems to provide proactive visibility.
• Lead incident response, troubleshoot complex infrastructure and application issues, and conduct root‑cause analysis.
• Oversee production deployments, upgrades and maintenance activities across geographically distributed sites.
• Identify operational bottlenecks and drive continuous improvements in reliability, scalability and automation.
• Collaborate with Backend, DevOps and Product Engineering teams to support new features and ensure smooth production adoption.
• Contribute to internal tooling and automation efforts that enhance operational efficiency.

Required profile

• Strong background in production operations for distributed systems.
• Experience managing both cloud and on‑premises environments.
• Proven ability to handle incident management and root‑cause analysis.
• Comfortable working in fast‑moving, highly regulated industries such as healthcare, finance or life sciences.
• Collaborative mindset and ability to work across multiple engineering teams.

Required skills