BizOps Junior Associate (Student Position)

About the role

Connecteam, a platform for managing deskless teams, is looking for a BizOps Student to support the day-to-day operations of its GTM organization. This is a hands-on, system-focused role working closely with BizOps Managers across Sales, SDR and Customer Success, helping keep CRM and operational systems accurate and reliable. It is execution-first, with a focus on data quality, system monitoring and structured problem-solving, and offers a clear path to grow into a full BizOps role.

Key responsibilities

• Monitor CRM data accuracy and consistency (contacts, deals, meetings, ownership) and identify and fix basic data issues, flagging deeper systemic problems
• Assist in troubleshooting common CRM and workflow issues such as routing, meetings and lifecycle, and support day-to-day operational stability
• Monitor recurring operational signals, flag anomalies, and build and maintain views, lists, alerts and dashboards
• Support setup and maintenance of workflows, playbooks, properties and segments in the CRM, and test and validate changes before rollout
• Create and maintain documentation (SOPs, playbooks, system logic) and organize the BizOps knowledge base for onboarding
• Identify recurring issues, suggest improvements, keep a log of friction points and support small internal improvement projects

Required profile

• Student with at least 4 semesters remaining
• Available to work about 24 hours per week (3 full days)
• Detail-oriented, structured and analytical, with strong curiosity and quick learning
• Reliable, accountable and comfortable with hands-on, sometimes repetitive work
• Team player with strong ownership and openness to feedback
• Clear, structured communicator; English required