System Administrator

About the role

The System Administrator will be the single point of contact for all IT activities across TytoCare. This role blends hands‑on support, help‑desk duties, system administration, infrastructure management, security, and project work in a fast‑paced, global environment.

Key responsibilities

• Provide day‑to‑day IT support and help‑desk services to employees worldwide, as well as external contractors and partners.
• Administer Azure AD (Entra), Office 365, Exchange Online, SharePoint and Google Workspace, including backup and permission management.
• Manage endpoints with Intune, JAMF and other MDM tools.
• Maintain the IT infrastructure of the Israel office, covering network, desks, meeting rooms, intercom, alarm, security cameras and IoT equipment.
• Oversee software and hardware purchases, licensing, and inventory across all offices.
• Coordinate with IT suppliers for infrastructure projects and escalation support.
• Participate in the security incident response team and help define new IT processes.

Required profile

• At least 1 year of experience in IT support, system administration, or a similar role, preferably in a cloud‑based environment.
• Strong written and verbal communication skills in English.
• Ability to prioritize multiple, competing projects and issues.
• Team‑player attitude with a “can‑do” mindset.

Required skills

• Azure AD (Entra) and Microsoft 365 administration (Office 365, Exchange Online, SharePoint, Teams).
• Endpoint management with Intune and JAMF.
• Windows and macOS support; familiarity with Linux is a plus.
• PowerShell scripting.
• Basic knowledge of network protocols, VPNs, firewalls and IT security best practices.
• Experience with other cloud platforms such as AWS or Google Cloud is advantageous.