Senior Product Designer

About the role

SysAid is seeking a Senior Product Designer to lead complex, AI‑first enterprise product challenges from discovery through delivery. You will partner closely with product managers and engineers to craft exceptional experiences for IT teams worldwide.

Key responsibilities

• Own end‑to‑end design quality within one or more product pods, collaborating with product, design, and engineering.
• Lead UX research, discovery activities, and problem framing for enterprise customers.
• Design complex workflows and user interfaces from concept to production.
• Drive excellence across UX research, interaction design, and overall user experience.
• Work within AI‑first, code‑first development workflows and help shape product direction.
• Improve design processes, tools, and team workflows.

Required profile

• 5+ years of product design experience, including at least 3 years on complex B2B or enterprise products.
• Experience designing AI‑first or AI‑powered experiences.
• Strong product thinking with the ability to balance user needs, business goals, and technical constraints.
• Excellent UX, interaction, and visual design skills with high attention to detail.
• Fluent English and a builder mindset with high ownership.

Required skills

• Hands‑on experience with modern AI design tools such as Claude Code, Cursor, or GitHub Copilot.
• Familiarity with analytics or experimentation platforms like Mixpanel.
• Comfortable working with codebases, repositories, and frontend technologies (HTML, CSS, JavaScript).