Office and Employee Experience Manager

About the role

As the Office and Employee Experience Manager, you will be the central point ensuring smooth daily operations and a positive workplace environment at Shield. You will work closely with Finance, HR, senior management and the entire team to keep the office running efficiently.

Key responsibilities

• Own all aspects of day‑to‑day office operations and manage the related budget.
• Oversee housekeeping, office maintenance and kitchen supplies.
• Communicate with vendors, suppliers and service providers to ensure timely delivery.
• Coordinate travel arrangements (flights, accommodation, insurance) for local and international business trips.
• Assist senior management with calendar management and organize company and board meetings.
• Plan and execute global and local welfare activities such as happy hours, gifts, events and swag.
• Administer onboarding and off‑boarding processes for new employees.
• Provide day‑to‑day support to employees on office‑related topics.

Required profile

• 4+ years of administrative experience in a tech company.
• Willingness to work four days a week on‑site.
• Experience in a startup or global environment is a plus.
• Positive attitude, patience and a genuine love for people.
• Ability to multitask in a fast‑paced, dynamic setting.
• Independent yet collaborative work style.
• Highly proactive with a strong sense of initiative and ownership.
• Excellent interpersonal communication and attention to detail.
• High level of English proficiency.

Required skills

• Proficiency in Microsoft Excel.
• Proficiency in Microsoft Word.
• Proficiency in Microsoft PowerPoint.