MainFrame Operator

About the role

Kyndryl is hiring a MainFrame Operator in Petah Tikva to run and safeguard high-availability IBM z/OS environments that host enterprise-scale customer workloads. The operator oversees production health, batch cycles and system performance, catches anomalies early and leads structured incident triage, working closely with infrastructure, database, application and network engineering teams.

Key responsibilities

• Monitor and operate IBM Mainframe production environments via console management to keep uptime and performance optimal.
• Manage daily operations: batch job scheduling, workload execution, console commands and system health checks.
• Detect, triage and resolve production incidents quickly, coordinating escalations and root-cause investigations.
• Oversee business-critical processing schedules and partner with support squads on incident mitigation and service continuity.
• Run scheduled maintenance windows, system IPLs, change requests and disaster recovery exercises.
• Maintain SOPs, operational runbooks and shift handover documentation.
• Work rotating shifts and on-call schedules for 24/7 coverage.

Required profile

• 10+ years of hands-on operational experience supporting enterprise IBM Mainframe environments running z/OS.
• Proven experience with operational incident triage, console alerts, performance monitoring and rapid fault resolution in live production.
• Readiness to work rotating shift schedules for 24/7/365 support.
• Growth mindset, customer-focused and inclusive in how you work with others.

Required skills

• Core mainframe utilities and console navigation: JES2/JES3, TSO/ISPF, SDSF.
• Automated workload schedulers such as CA-7, Control-M, Tivoli Workload Scheduler (IWS/TWS).
• Mainframe subsystems and security: CICS, DB2, IMS, RACF.
• Backup, restore and disaster recovery protocols.
• Preferred: DR simulations and IPL procedures, Rexx or CLIST scripting, ITIL Incident, Problem and Change Management, modernization or hybrid-cloud work with zSystems.