General Manager - Theatron Jerusalem Hotel & Spa

About the role

The MGallery Theatron Hotel & Residences in Jerusalem, a 76-key boutique hotel with 40 branded residences, a pool, gym and spa, and five food and beverage outlets, is looking for a General Manager. Reporting to the Vice President Operations, the GM oversees daily operations in line with company standards, mission, vision and values, balancing financial performance, guest satisfaction and employee development.

Key responsibilities

• Supervise the Executive Committee directly and all hotel staff indirectly, acting as a role model of company standards
• Maintain product and service quality, keep the hotel clean and attractive, and handle VIPs according to international protocol
• Set and achieve financial objectives, control costs across departments and monitor energy consumption
• Manage owner relations, deal with media and ensure compliance with fire, hygiene, employment and licensing regulations
• Lead through crises, foster innovation and build a network of key people including owners and the community

Required profile

• At least 5 years of experience in luxury hotel management
• Experience in a brand residence and prior positioning experience are essential
• Strong educational background and good understanding of the local market (previous experience preferred)
• Experience with owner relationships
• Fluent English and Hebrew, with French preferred as an additional language

Required skills

• Strategic, creative thinking and clear communication of plans
• Excellent speaking and presentation skills
• Demonstrated leadership, organizational and interpersonal skills
• Adaptability, flexibility and a hands-on, bottom-line-oriented management style