Senior Account Manager, Demand

About the role

As a Senior Account Manager, Demand you will own the relationship with Mistplay’s advertising clients, ensuring they extract maximum value from the platform. You will drive retention, identify growth opportunities, and act as the strategic bridge between clients and internal teams.

Key responsibilities

• Serve as the primary point of contact for assigned advertisers and manage the full relationship lifecycle.
• Build and maintain a pipeline of upsell and expansion opportunities to increase client lifetime value.
• Collect and communicate client feedback to product, operations, and leadership teams.
• Provide performance insights and strategic recommendations to strengthen partnerships.
• Proactively identify churn risks and implement retention tactics.
• Collaborate with Ad Operations to uncover performance improvements and upsell potential.
• Monitor industry trends and client‑specific developments such as new game launches.
• Keep CRM records accurate and report on pipeline health, client trends, and risks.

Required profile

• 5+ years of strategic client relationship management or sales experience in gaming or mobile advertising.
• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• Demonstrated ability to grow accounts through upsells and expansions.
• Strong understanding of the global mobile advertising ecosystem and game publishing models.
• Excellent communication, presentation, and problem‑solving skills.

Required skills

• CRM platforms such as Salesforce or HubSpot.
• LinkedIn Sales Navigator for prospecting.
• Mobile measurement partners: AppsFlyer, Adjust, Singular.
• Gaming analytics tools like Sensor Tower.
• Microsoft Excel / Google Sheets, PowerPoint / Google Slides.
• Collaboration tools: Slack, Zoom, Google Meet.

What we offer

• A dynamic, fun‑focused work environment with virtual perks.
• Opportunities to shape the future of mobile gaming loyalty.
• Professional growth within a fast‑growing tech company.