Sales Manager – Incoming (Hospitality)

About the role

The David Citadel Hotel in Jerusalem seeks an experienced Sales Manager – Incoming to lead its sales and marketing efforts. You will be responsible for driving group and leisure business, particularly from international markets, while maintaining strong relationships with local partners.

Key responsibilities

• Develop and maximize incoming business, focusing on international groups, pilgrimage, Bar/Bat Mitzvahs, family celebrations and other leisure segments.
• Maintain up‑to‑date knowledge of the upscale and luxury hospitality market in Jerusalem, including competitors, DMCs and tour operators.
• Identify, acquire and grow new accounts while retaining existing key clients such as Jewish organizations and federations.
• Conduct sales calls, hotel tours, presentations, site inspections and represent the hotel at trade shows and industry events.
• Manage the full commercial process from inquiry through quotation, negotiation, contracting and confirmation.
• Coordinate with Groups, Events, Revenue, Reservations and Finance to ensure smooth delivery of client requirements and follow‑up on payments.

Required profile

• Proven experience in sales and business development within the upscale or luxury hospitality sector in Jerusalem.
• Established network of contacts in the local incoming tourism industry, including DMCs, tour operators and travel agencies.
• Demonstrated ability to close and manage large group contracts and to achieve revenue targets.
• Strong negotiation skills aligned with the hotel’s pricing strategy.
• Excellent communication and relationship‑building abilities.

Required skills

• In‑depth knowledge of the Jerusalem luxury hotel market and its competitive landscape.
• Familiarity with group sales processes, contract negotiation and revenue management.
• Ability to conduct effective sales presentations, site inspections and client meetings.
• Proficiency in coordinating cross‑functional teams to deliver on commercial commitments.
• Fluency in English; additional languages are a plus.