Help Desk Specialist – Ness Ziona

About the role

We are seeking an enthusiastic Help Desk Support Specialist to join our growing team in Ness Ziona. The role offers the chance to work on a variety of technologies, provide first‑line assistance to users, and develop your IT career in a fast‑paced environment.

Key responsibilities

• Provide first‑line technical support via tickets, email and remote sessions.
• Troubleshoot and resolve hardware, software and network issues.
• Assist users with account setup, access permissions and general system guidance.
• Work with multiple platforms and technologies to ensure smooth operations.

Required profile

• Strong teamwork and collaboration abilities.
• High level of customer service, patience and ability to work under pressure.
• Willingness to work beyond regular hours when needed.
• Good English communication skills.

Required skills

• Experience with Office 365.
• Knowledge of Azure Active Directory and on‑premises AD.
• Basic networking concepts.
• Familiarity with Windows and macOS operating systems.
• Proficiency with standard office applications and communication tools.

What we offer

• Dynamic work environment with opportunities for professional growth.
• Exposure to a wide range of IT technologies.