Bell/Door Attendant

About the role

The Bell/Door Attendant greets guests, assists with luggage, and provides information about hotel services and local attractions. This full-time position ensures a welcoming first impression and supports guests throughout their stay.

Key responsibilities

• Welcome guests, escort them to rooms, and open doors for visitors.
• Explain room features, amenities, and hotel services.
• Transport and store luggage, and assist with loading/unloading vehicles.
• Provide directions, arrange transportation, and communicate parking procedures.
• Maintain uniform appearance, follow company policies, and report safety issues.
• Assist guests with disabilities and ensure a courteous, professional interaction.
• Answer telephone calls using proper etiquette.
• Perform physical tasks such as lifting up to 50 lb unaided and up to 75 lb with assistance.

Required profile

• High school diploma or equivalent.
• No prior experience required.
• Ability to work full-time and stand, walk, or jog for extended periods.
• Capability to lift and move objects as described.
• Clear communication skills and professional appearance.

Required skills