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שחרר את פרופיל המועמד הזה

הירשם בחינם כמגייס כדי לראות את קו החיים המלא, פרטי קשר וליצור קשר עם המועמד.

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2 שנות ניסיון

כישורים

Customer Service Customer Experience Data Analysis Power BI Python Supply Chain Management Order Management Digital Marketing Office 365 HTML PHP SQL Dart Flutter UX/UI Design

ניסיון

Customer Services Advisory

Concentrix Egypt

2025-06 -

Provided multi‑channel support for major clients such as Amazon Prime, handling phone, email and chat inquiries. Resolved product questions, processed orders and delivered personalized recommendations using deep product knowledge. Built strong customer relationships by ensuring consistent, positive service experiences. Collaborated with team members to meet performance targets in a fast‑paced environment.

Mobile Development Intern

Information Technology Institute

2025-01 - 2025-02

Developed mobile app concepts using Dart and Flutter, focusing on clean UI/UX design. Applied UI/UX principles to improve user flows and interface aesthetics. Participated in collaborative coding sessions and technical problem‑solving meetings, delivering functional prototypes within the internship period.

Portal Development Intern

Sportyano Co., Cairo

2024-08 - 2024-08

Supported portal development tasks, gaining hands‑on experience with web systems and backend logic. Assisted in testing, documentation and interface adjustments, ensuring functional consistency across the platform.

Business Software Development Intern

Hassan Allam Holding

2023-08 - 2023-08

Contributed to software development activities within the IT department, including system updates and troubleshooting. Assisted in enhancing internal tools, improving efficiency for business users.

השכלה

Dual Bachelor’s degrees in Business Administration and Management Information Systems (expected June 2025)

שפות

Arabic

intermediate

English

intermediate

Turkish

intermediate

צור קשר עם המועמד

עדכון אחרון: לפני חודש